Your privacy is more than a legal obligation to us — it is a responsibility we take seriously. This document explains in detail how jom333 collects, uses, stores, and protects the personal information of every player in Malaysia.
This Privacy Policy describes the privacy practices of jom333 and applies to all users of the jom333.pro platform. By using our platform, you agree to the collection and use of your information as described in this policy. Please read this document together with Terms and Conditions jom333 for a comprehensive understanding.
Six core pillars of data protection that we uphold every day for the security and peace of mind of every jom333 player.
All personal data and financial transactions at jom333 are protected with 256-bit SSL encryption — the same security standard used by global financial institutions. Your data is safe both in transit and at rest.
Jom333 operates in full compliance with Malaysia's Personal Data Protection Act 2010. We adhere to all data protection principles prescribed by law — including the principles of notice, consent, purpose, access, and correction.
Your personal data has never been and will never be sold, rented, or shared with third parties for marketing purposes without your explicit consent. This is an unconditional commitment we uphold to all jom333 members.
As a jom333 player, you have the full right to access, correct, or request deletion of your personal data at any time. The request process is straightforward and we respond within 14 business days.
Jom333 servers are equipped with strict physical and digital security layers. Access to players' personal data is granted only to authorised staff, and every access is logged for audit purposes.
In the event of any data breach affecting your information, jom333 is committed to notifying you within the timeframe required by law and taking immediate action to mitigate the impact.
Jom333 ("we", "our platform") values the trust every player places in us. This Privacy Policy clearly and transparently explains how we collect, use, store, disclose, and protect your personal information when you access and use the jom333.pro platform and all related services.
This policy applies to all individuals who interact with jom333, including website visitors, registered players, VIP programme participants, and anyone who contacts our support team. We are committed to managing your personal data with full integrity and in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA) and applicable data protection laws.
We apply the principle of data minimisation — meaning we only collect information that is truly necessary to provide you with the best service. We do not collect excessive or irrelevant data beyond what is required to operate the jom333 platform.
In the course of providing services to you, jom333 collects several categories of personal information. This information is collected directly from you or automatically through your use of our platform.
Information you provide directly:
Information collected automatically:
| Data Category | Primary Purpose | Legal Basis |
|---|---|---|
| Identity Information | Account verification & KYC | Legal obligation |
| Financial Information | Deposit & withdrawal processing | Contract fulfilment |
| Activity Data | Experience enhancement & anti-fraud | Legitimate interest |
| Technical Data | Platform security & performance | Legitimate interest |
| Communications | Customer support | Contract fulfilment |
Jom333 uses collected personal data solely for legitimate and transparent purposes. We will not use your data for any other purpose without first informing you and, where necessary, obtaining your consent.
The primary purposes for which your personal data is used include:
You may choose to stop receiving marketing communications from jom333 at any time by contacting our support team. This choice does not affect important account-related communications we send for security or legal compliance purposes.
Jom333 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. However, there are limited situations where we may need to share your data:
In all data-sharing instances, jom333 ensures that recipient parties are bound by confidentiality obligations equal to or stricter than our own. We also ensure that any cross-border data transfers are carried out with adequate safeguards in place.
Jom333 never sell players' personal data to advertisers, data brokers, or any commercial party. If you receive a communication claiming to be from jom333 and requesting sensitive information through unofficial channels, please report it to us immediately as it may be a fraud attempt.
Jom333 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
We use several types of cookies:
You can manage your cookie settings through your web browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the jom333 platform. For more information on cookies and how to manage them, refer to your web browser's documentation.
Jom333 continuously invests in security infrastructure to ensure your personal data remains protected at all times. The technical and organisational security measures we practise include:
While we employ the latest security measures, no system can be guaranteed 100% secure. We encourage you to play your part by using strong passwords, not sharing your login credentials, and reporting any suspicious activity to us promptly.
Under Malaysia's PDPA 2010 and data protection best practices, you have the following rights regarding your personal data held by jom333:
You have the right to request a copy of the personal data we hold about you and to receive an explanation of how it is used.
If your data is inaccurate or incomplete, you have the right to request a correction and we will respond within 14 days.
You may request the deletion of your personal data, subject to legal obligations requiring us to retain certain records.
You may object to the processing of your data for direct marketing purposes or where processing is based on our legitimate interests.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another service provider.
In certain circumstances, you may request that we restrict how we process your data while a dispute or investigation is ongoing.
To submit any request relating to your personal data rights, please contact our privacy team at [email protected]. Include your full name, registered email address, and details of your request. We will respond within 14 working days.
Jom333 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy or as required by applicable Malaysian law.
In general, our data retention policy is as follows:
Once the retention period expires, your personal data will be securely deleted or anonymised in accordance with established procedures so that it cannot be recovered or identified.
The jom333 platform may contain references to third-party services or providers integrated with our operations — such as payment processors and identity verification providers. It is important that you understand:
We encourage you to read the privacy policy of the relevant third-party service providers before using their services.
Jom333 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. All changes take effect as soon as they are published on this page.
When we make material changes to this policy, we will:
Continued use of the jom333 platform after policy changes take effect is considered your acceptance of the updated version. If you do not agree with the changes, you have the right to close your account before they take effect.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how jom333 handles your personal data, our privacy team is here to help.
You can reach us via:
We are committed to responding to all privacy-related enquiries within the stated timeframe 14 working days. For more complex cases, we will notify you within that period and provide a realistic estimated resolution time.
If you are unsatisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory body.
Effective date of this Privacy Policy: 1 June 2026. Previous versions of the jom333 Privacy Policy are available upon request via our privacy email for reference purposes.
Join the fast-growing jom333 player community in Malaysia and enjoy a premium gaming experience backed by robust security and data privacy assurances.